Delivery Information

**Delivery Information**

**Shipping Address:**
Room 1201, 12th Floor, Tower A, SOHO Modern Plaza, No. 9 Dongdaqiao Road, Chaoyang District, Beijing

**Contact Information:**
- **Email:** flounder@chromeheartsjewelry.net
- **Phone:** +86 13900030492

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of destination or order value.

**Processing Time:**
Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

**Delivery Time:**
- **Domestic (within China):** Estimated 3–7 business days
- **International:** Estimated 7–21 business days, depending on the destination country and customs processing.

**Shipping Carrier:**
We partner with reliable courier services to ensure safe and timely delivery. Tracking information will be provided via email.

**Customs & Duties:**
International orders may be subject to import duties, taxes, or customs clearance fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.

**Lost or Damaged Packages:**
If your package is lost or damaged during transit, please contact us at **flounder@chromeheartsjewelry.net** or call **+86 13900030492** within 7 days of the expected delivery date. We will assist you in filing a claim and provide a resolution.

**Order Changes:**
Once an order has been placed, address changes cannot be guaranteed. Please ensure your shipping details are accurate before completing your purchase.

For any further questions regarding delivery, feel free to reach out to our support team.